Return policy

Olagiatompanio.gr provides you with the possibility of returning your order within 15 days with the cooperating transport company with an additional charge. The charge for the transport of your products depends on the postal code of your area and the volume of the goods.

The products you want to return should be in excellent condition, in a sealed package. You are responsible for the cost of returning the products unless the product is covered by a warranty due to a manufacturing defect. In case you open the package, you should make sure to return it in perfect condition, together with all the parts and components of which it consists. You agree to take care of the condition of the returned products from the moment they are delivered to you until the moment you deliver them to the cooperating transport company or the courier company.

In case they are not returned within 15 days then G. Iliadis Bros OE

(olagiatompanio.gr) may not accept any return or replacement of product. In any case, the maximum return period for replacement may not be extended beyond the calendar days from the date of receipt.

Except for the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the existing provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms. 

 

Return of value of returned products:  

If you meet the return conditions, we will refund the amount corresponding to the value of the goods you return in the same way you made the original transaction (credit card, bank deposit), unless you want another way to return,you must let us know in writing.

The return of the price, of the returned products will take place if we accept the return to our store.

 

Exceptions to the right of return.

The right of withdrawal does not apply in the following cases:

  • The supply of goods manufactured according to the specifications you have set as a consumer or clearly personalized, for example, kitchen furniture and bathroom furniture.
  • Products that have been modified by you.